New Horizon Experience. This article describes the New Horizon Experience, which is available now. In the Horizon WebRef mobile apps for Android and iOS, New Horizon is already what you see. On a computer or laptop you see it when you are in New Horizon. If you still have the older layout, choose Try the New Horizon Experience from the banner or your account menu. You can switch back from that menu any time.
This article covers the U.S. Soccer card on Personal Profile in HorizonWebRef. Officials link the 16-digit U.S. Soccer ID from the Learning Center so Horizon can show licenses, the latest background-check status, and a U.S. Soccer safeguarding check. Schedulers, organization administrators, observers, and supervisors see a shorter card when they open an official's profile.
Use it when you want your U.S. Soccer status in one place, or when someone assigning games needs to see whether your licenses are Active or Expired. Only the account holder can link, refresh, or unlink. Horizon does not change your assignments from this information. The rest of Personal Profile is in Personal Profile.
How it works
Your U.S. Soccer ID belongs to you, not to one organization. After you link it, Horizon can show the licenses and status that the Learning Center returns for that person. Linking does not write those licenses into the organization Personal ID or Certification fields, and it does not change Rank or who is eligible for a game.
The U.S. Soccer card appears at the top of Connections when you are signed into a U.S. soccer organization. If you already linked an ID, the card stays on Connections even when you switch into hockey or another sport. There is no separate organization switch that turns this on. Linking your ID is how you set it up.
The safeguarding line is a U.S. Soccer safeguarding check. It is not a Horizon eligibility decision. League Personnel and other officials do not see another person's safeguarding result or a failed background check.
Open Connections
Sign in and open Personal Profile. You usually land on Overview. Open the Connections tile, or choose Connections from the sidebar on a larger screen. On a phone, use Back to overview when you want to return to the tile list.
If you belong to more than one organization, switch into a U.S. soccer organization when you need the card to appear for the first time. After the ID is linked, you can open Connections from any of your organizations and still see it.
Link your U.S. Soccer ID
When the card says Not linked, the heading is Link your ID. The field label is U.S. Soccer ID, and the empty field shows 16-digit ID. That number is the U.S. Soccer ID from the Learning Center. It is not your organization Personal ID, and it is not a Social Security number.
Type the 16 digits and choose Link. If you do not have the number handy, choose Find my U.S. Soccer ID. Horizon searches with the email on this profile first, then with your first name, last name, and date of birth. The hint on the card is We will search with the email address on this profile first.
A match fills the ID so you can link it, and you may see U.S. Soccer ID found. No match means those details do not line up with your Learning Center profile. More than one match means you need to type the 16-digit ID yourself. After a successful link you see U.S. Soccer ID linked.
After it is linked
The card says Linked, the heading becomes Your U.S. Soccer status, and Horizon lists your licenses. Each license has a name, small category chips such as Referee or Coach, an Active or Expired badge, and the issued and expiration dates. On a phone, licenses stack in one column.
On a computer, the same card uses the wider layout, with licenses two across.
The card also shows the latest Background check status and a Safeguarding check. Background-check wording can be Approved, Not approved, Cancelled, Not submitted, Submitted, or Pending. The safeguarding line can say you are not on the U.S. Soccer safeguarding list, you are on that list, or the check is not available. Last updated shows when Horizon last received a status.
Use Refresh when you want Horizon to pull the latest status. A successful refresh reads U.S. Soccer status updated. If you need to change the number, use Update ID, enter the new 16 digits, and link again.
Unlink asks you to confirm with the title Unlink U.S. Soccer ID? The window explains that Horizon will stop receiving license and safeguarding updates, and that your U.S. Soccer record is not deleted. Confirm with Unlink, or choose Cancel. After it is unlinked you see U.S. Soccer ID unlinked.
What schedulers see
Schedulers, organization administrators, observers, and supervisors can see a shorter U.S. Soccer card when they open an official's profile. That card shows Linked or Not linked, each license name, Active or Expired, and the expiration date. It does not include the 16-digit ID, Find, Link, Refresh, Unlink, background-check status, or the safeguarding result.
On a computer, that same short card sits in the profile beside contact details.
An organization administrator who opens your Personal Profile can view the full cached status, including background-check and safeguarding detail. Officials looking at their own profile see the same short card on that profile view, then the full card on Connections.
If something does not work
Start with the message on the page, then try the matching idea below.
The U.S. Soccer card is missing: Switch into a U.S. soccer organization, or link the ID once from that organization so the card can follow you.
U.S. Soccer ID will not link: Confirm the 16-digit ID, or use Find my U.S. Soccer ID after your profile email and date of birth match the Learning Center. Wait a moment if the page says Please wait before trying again. Simulation sessions cannot link or unlink.
Find my U.S. Soccer ID finds no match: Check that the email and date of birth on Personal Profile match your Learning Center profile, then try again or type the 16-digit ID.
More than one record matched: Type the 16-digit U.S. Soccer ID from your Learning Center profile.
Could not refresh: Wait a moment and try Refresh again.
No licenses: The card can say no active licenses were returned for this U.S. Soccer ID. Refresh after the Learning Center shows a license, or confirm you linked the correct ID.
If you still see the older layout
On a computer or laptop, the older legacy layout stays until you choose Try the New Horizon Experience from the banner or your account menu. The U.S. Soccer card lives only in New Horizon. The older all-in-one profile form does not have this connection. Until that older layout is retired, use the English words you see there, and switch to New Horizon when you want to link a U.S. Soccer ID.