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I received micro-deposits. What do I do?

Finish micro-deposit verification after the two small deposits arrive in your bank.

New Horizon Experience. This article describes the New Horizon Experience, which is available now. As of September 28, 2026, New Horizon is the default starting point on a computer or laptop. In the Horizon WebRef mobile apps for Android and iOS, New Horizon is already what you see. If you still have the older layout, choose Switch to New Horizon from the banner or the top-right account menu (or top-left for RTL language users). You can switch back to Legacy Horizon from that menu any time during the transition.

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This article is for Officials in the United States (and organization payment senders) who already started micro-deposit bank verification in the Payment Center and now see two small deposits, or the email that says they arrived. Use it to finish verification with Verify Now.

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Open Payment Center from Payments in the side menu (or from the Payments area of your account). Bank Accounts is under the Utilities menu (the gear on the personal or business card). This works on a phone and on a computer.

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Finish verification with Verify Now

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When Horizon receives confirmation that the micro-deposits arrived, you get an email with the subject Micro-deposits completed!. Wait for that email before you continue. Then open Bank Accounts, find the unverified bank, and choose Verify Now.

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A bank card for an unverified bank with Verify Now highlighted.

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Bank Accounts on a computer with Verify Now highlighted on an unverified bank card.

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Verify Micro-Deposits opens next. Enter Micro-Deposit #1 and Micro-Deposit #2 (each between $0.01 and $0.15, and different from each other), then choose Verify Bank Account. You have 3 tries. When it succeeds, the bank shows a Verified badge and is ready for payments.

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Verify Micro-Deposits window with two amount fields and Verify Bank Account highlighted.

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Verify Micro-Deposits window on a computer with two amount fields and Verify Bank Account highlighted.

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I do not see Verify Now

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You must wait until the micro-deposits arrive (typically 1 to 3 business days) and Horizon receives confirmation of their arrival.

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Many banks post the deposits to your statement a few hours or even a few days before they confirm delivery to Horizon. Verify Now appears only after that confirmation. Horizon emails you the moment it arrives (subject Micro-deposits completed!). Wait for that email before you try to finish. The delay between your bank showing the deposits and Horizon getting confirmation is usually only a few hours, and it can be up to 3 business days.

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A bank card showing an unverified bank and a note that 2 micro-deposits are on their way.

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Bank Accounts on a computer with a pending bank card noting that micro-deposits are on their way.

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I cannot find the deposits

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If you cannot find the deposits after the email arrives, try these steps:

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  • Double-check the deposit date and look at the matching dates in your bank statements.

  • Confirm you are looking at the same bank account you linked in Payment Center.

  • Contact your bank and ask them to help you locate the micro-deposits.

  • If you still cannot find them, delete the bank account and add it again so a new pair of deposits can be sent. See How to delete a bank account.

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Some banks combine the two deposits into one line on your statement. Your bank can still identify the two separate amounts. See also I can't find my micro-deposits and I only received one micro-deposit, not two.

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Related topics

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If you still see the older layout

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On a computer or laptop, New Horizon is the default starting point as of September 28, 2026. The older legacy layout appears only if you switched back to Legacy Horizon. That older screen uses a Bank Accounts tab. Verify Now still appears there only after Horizon receives deposit confirmation and sends the email. The wait-for-email rule and the 3-try limit still apply.

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