Transaction Fee

  • $0.95 per payment

The transaction fee for making electronic payments via the Payment Center is $0.95 USD per payment issued. Each recipient is considered a separate "payment issued." For example, if you make 1 bulk payment that includes 10 recipients, that would be counted as 10 payments, and the fee would be $9.50 USD (10 * $0.95 = $9.50). The transaction fee is assessed regardless of the transaction outcome (successful, canceled, or failed).

One-Time Setup Fees
A setup fee is required for new users wishing to start using the Payment Center. This is a one-time only fee and not an annual fee.

  • Payment Senders: $60 USD

  • Payment Receivers: $11.75 USD


Account Deactivation

Accounts that do not send or receive any payments for a period of 1 year will have their accounts automatically deleted for inactivity. A new account will need to be opened & the setup fee will be required again if a new account is desired. A payment account must simply send or receive at least 1 payment per year to avoid account deletion.

Reversal & Rejection Fees

A reversal fee is applied if a transaction is returned or rejected for any reason. The fee amount varies based on the reason for the rejection. In addition to the reversal fee, you will also be responsible for any funds that were part of the returned/rejected transaction and any processing fees necessary to recover the funds or the reversal fee. In most cases, you won't need to worry about this unless you try to send money when you're not authorized to do so or don't have enough funds to cover the transaction. If you consistently experience rejections or your Horizon Balance becomes negative due to any reversal, your payment center account and/or your entire Horizon account along with any Horizon subscription, may be suspended. Reversal fees are typically assessed to the Payment Sender's account. Payment Senders can choose to pass the fee along to Payment Receivers if the reason for the rejection is due to something on the receiver's end. This would be up to the Payment Sender to decide and handle on their own, most commonly using Payroll Adjustments on the system.

  • Insufficient Funds: $15 + processing fee + account temporarily disabled

  • Authorization Revoked: $50 + processing fee + transaction funds + account suspended

  • Payment Stopped: $50 + processing fee + transaction funds + account suspended

  • Bank Advises Unauthorized: $50 + processing fee + transaction funds + account suspended

  • Non-Transactional Account: $5 + processing fee

  • Disputed or Rejected Setup Fee: $25 + processing fee + account temporarily disabled

  • No account/Unable to locate account: $5 + processing fee + bank account removed

  • Invalid account number: $5 + processing fee + bank account removed

  • Bank Account Closed: $5 + processing fee + bank account removed

  • Negative Account Balance: $100 + processing fee + account temporarily disabled + future transfers delayed by 1 day

  • Other Rejections: $15 + processing fee

Some reversals may result in your payment center and/or your entire Horizon account being suspended or your bank account being removed. Below are the most common rejection reasons that may affect your account.

Return Code

Description

Account Deactivated

Bank Unverified

Bank Removed

R01

Insufficient Funds

Yes

No

No

R02

Bank Account Closed

No

Yes

Yes

R03

No Account/Unable to Locate Account

No

Yes

Yes

R04

Invalid Bank Account Number Structure

No

Yes

Yes

R06

Returned per ODFI’s Request

No

No

No

R07

Authorization Revoked by Customer

Yes

Yes

Yes

R08

Payment Stopped

Yes

Yes

Yes

R09

Uncollected Funds

Yes

Yes

Yes

R10

Customer Advises Not Authorized, Improper, or Ineligible

Yes

Yes

Yes

R16

Bank Account Frozen

Yes

No

No

R20

Non-Transaction Account

No

Yes

Yes

R23

Credit Entry Refused by Receiver

No

Yes

Yes

R29

Corporate Customer Advises Not Authorized

Yes

Yes

Yes

Fee Changes

The Horizon Payment Center is powered by a third-party provider, Dwolla Inc. As this system is provided by a third-party company that we do not control, the pricing and operations to utilize this functionality are subject to change at any time to accommodate any changes that Dwolla Inc. makes to their platform operations and/or pricing.


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