What is the Payment Center?
The Horizon Payment Center is a method to make and receive payments online via direct deposit bank-to-bank ACH transfers. Payment transactions are currently limited to citizens and organizations based in the United States. The Horizon Payment Center is operated by Dwolla, Inc., a third-party agent of Veridian Credit Union. All funds associated with your Horizon Payment Center account are held in one or more pooled accounts at Veridian Credit Union. These funds may not be eligible for share insurance by the National Credit Union Share Insurance Fund. Dwolla, Inc. operates a software platform that communicates user instructions for fund transfers to Veridian Credit Union.
Is there a setup fee?
There is a one-time setup fee for anyone wanting to use the Horizon Payment Center. The one-time setup fees are charged to the account holder to create a Horizon Payment Center account. Please have a look at our full Horizon Payment Center Pricing page for details on current pricing.
How much does it cost to use?
The regular ongoing fees charged are in the form of a transaction fee (i.e., per payment). No percentage-based fee is taken, no matter how much the payment amount is. The party initiating the transaction (the sender) can choose whether the transaction fee is paid by the sender or the payment receiver. The sender can decide which option to use for each batch of payments separately. Organizations can optionally apply for "Same Day" transaction eligibility if desired. Same Day transactions are an optional higher-cost service per transaction.
The maximum per-transaction payment amount is $10,000 for any single payment. Payments originating directly from your bank (instead of your Balance) will also have varying transaction limits to prevent abuse. If a payment is reversed, charged back, or returned, you may also be subject to a reversal fee and will be liable for the total amount of the reversed transaction. Accounts suspended or deactivated for severe and/or repeated violations will be subject to an account reactivation fee. Please look at our full Horizon Payment Center Pricing page for details on current pricing.
Do I need to deposit money before sending a payment?
Yes. Officiating organizations must deposit funds into their Horizon Balance prior to making payments. This results in a total processing time of about 2 to 5 business days. It will take 1 to 3 days for funds to arrive from your bank account and populate into the Horizon Balance, then another 1 to 3 days for the funds to transfer from your Horizon Balance to your officials' bank accounts after you issue a payment.
Do referees/umpires need to create an account before they can be paid?
Yes. Any referee or umpire being paid via the Horizon Payment Center must create and set up an account before receiving any payments.
How long does it take for funds to transfer?
Payments going from an organization's bank account to the recipient's bank account can take anywhere from 2 to 5 business days total, with the average being around 3 to 4 business days. Transaction cut-off time is strictly 5:00 pm ET on business days (American/New_York). Transactions submitted after this time or on non-business days or holidays will begin processing on the next available business day. It is not required to deposit money to the Horizon Payment Center ahead of time. However, if you deposit money beforehand, you can reduce this total time to around 1 to 3 business days for the payment to arrive. Depositing funds ahead of time will also enable higher payment limits.
How do I know that this is safe?
HorizonWebRef.com takes security very seriously. During your payment transactions, HorizonWebRef.com is never provided with any information about your bank accounts, and account information is encrypted and secured. Our third-party financial processor, Dwolla Inc., uses today's highest security and encryption to prevent fraud and theft. You can get more information about Dwolla Inc.'s security practices by visiting Dwolla's Security Page. You can also review the HorizonWebRef.com Terms of Service and Privacy Policy that govern how we operate the Horizon services.
Dwolla Security Details: https://www.dwolla.com/security