New Horizon Experience. This article describes the New Horizon Experience. In the Horizon WebRef mobile apps for Android and iOS, New Horizon is already what you see. On a computer or laptop, choose Try the New Horizon Experience from the banner or your account menu. You can switch back from that menu any time.
This article covers the Members Directory in HorizonWebRef - the signed-in list of people in the organization you are working in, with the contact details each person allows you to see.
Every signed-in member can open the directory for their organization. What you can see and change depends on your role. Use this article when you are looking someone up, switching between Officials and other lists, approving someone who is waiting to join, or working with several people at once. If you only need to hide your own phone or email from other members, that setting lives on Personal Profile, not here.
Both layouts are in use right now. In the Horizon WebRef mobile apps for Android and iOS you see the New Horizon Experience. On a computer or laptop, the older legacy layout stays until you choose Try the New Horizon Experience from the banner or your account menu. Match the steps to the screen in front of you. When a control or rule exists on only one layout, this article says so. The steps below start with the New Horizon Experience in the apps, then cover that older desktop or laptop layout.
If you are on a desktop or laptop browser and still see letter buttons (A through Z and ALL) with a 50-person cap, you are on the older layout. Skip ahead to If you still see the older legacy desktop or laptop layout at the end of this article.
Watch the walkthrough, then use the steps below. The video shows the New Horizon Experience. On a computer or laptop you may still see the older layout described at the end of this article.
Open the directory
Sign in to HorizonWebRef, then open Members Directory from Directory in the menu. On a phone the page title may read Directory. On a larger screen it reads Members Directory, with the line Find people in your organization and open their contact details.
On a computer, the same screen uses the wider layout.
Who can see which lists
Each person controls what contact details appear next to their name. You still only see the lists your role is allowed to open.
Officials
Officials can open the list of other officials, including general members, observers, supervisors, assignors, and administrators. Officials cannot open the lists of coaches, athletic directors, League Personnel, or location personnel.
Coaches, athletic directors, League Personnel, and location personnel
These roles cannot open the general Officials list. They can open Assignors and Administrators, plus the lists for coaches, athletic directors, League Personnel, and location personnel when those people exist in the organization.
Assignors
Assignors can view every directory list their organization uses. They can also choose Simulate User for people below their own permission level, so they can see the product the way that person sees it.
Organization administrators
Organization administrators (an Official who is also an assignor and can see organization settings) can view every list, edit permissions, approve or reject people waiting to join, and simulate people below their own permission level.
Switch lists
On a phone, the current list is a menu near the top. Open it and choose Officials, Observers, Assignors, Administrators, or another list your role can see. On a larger screen those same lists appear in the left sidebar. A red count appears next to Pending Users when people are waiting for approval.
Contact groups you created or that were shared with you also appear in that menu. Choosing a group shows only the people in it.
Empty lists stay hidden. If a list you expect is missing, that organization may not have anyone in that role yet.
Search
Use Search users to find people in the list you have open. Type part of a name. An asterisk (*) is a wildcard, so you can match a first letter or a partial word. The list keeps loading more people as you scroll. There is no 50-person cap and no A through Z letter row on the New Horizon Experience.
If nobody matches, the page says Nothing found.
Detailed cards, compact cards, and table view
Icons next to search switch the layout. Their labels are Detailed cards, Compact cards, and Table view.
Detailed cards show a larger photo, the name, city, and shortcuts to message, call, or email. Compact cards keep the same person on a shorter row so more people fit on a phone. Table view is a denser list on a larger screen, with columns such as name, city, phone, email, and ready status when those columns fit.
On a phone you can choose Detailed cards or Compact cards. People still appear as cards even if you last chose Table view on a larger screen. Long names, emails, and group names wrap so you can still read them.
What you see on a person
Each card or row shows the person's name from their profile. City appears when it is on file. Phone and email appear when that person has not marked them private, or when you are an assignor or organization administrator who is allowed to see private contact details. When a number or address is hidden from you, the directory shows Hidden.
Coaches and athletic directors can also show a Team when your organization uses teams. Officials can show Ready or Not Ready.
If you can manage readiness, a small Ready or Not Ready label sits to the right of the name at the top of that person's three-dot Actions menu, on detailed cards, compact cards, and table view. A Not Ready official's card also uses a red left edge and a lighter red card so you can spot them in the list. Ready cards keep the usual orange left edge.
On a computer, the same screen uses the wider layout.
To change what other members see about you, open Personal Profile and use the Privacy switches for home, cell, work, and email.
Actions on one person
Open the three-dot menu on a card or row. View profile opens their mini profile. Download vCard saves a contacts file you can import into your phone or computer. Officials who are not general members also see User Notes.
On the card itself, Message, Call, and Email use the visible contact methods for that person.
User Notes
If your role is an official who is not a general member, such as an officiating manager, observer, or organization administrator, User Notes appears on that person's three-dot menu. Those notes are for staff about that person. They are not a message to the person.
When at least one note already exists, a blue rounded count sits to the right of User Notes. Opening the item shows the person's name, then Existing notes, newest first, with the author's name and the date and time each note was written. Choose Add note to write a new one. You can bold, italicize, underline, make a list, or add a link, then save. The short confirmation is Note saved.
On a note you wrote, the pencil is Edit and the trash can is Delete. Edit loads the note back into the writer and the button becomes Save note. Delete asks Delete this note? and explains that this note will be removed and other notes are not changed. After you confirm Delete, the short confirmation is Note deleted. Organization administrators can also delete a note someone else wrote. If you try to save a blank note, the page asks you to write a note before you save.
Simulate User
When your role allows it, Simulate User opens their account so you can see what they see. The help text is Open their account to see what they see. You cannot simulate yourself. When you are finished, choose Stop Simulating at the top of the sidebar.
Permissions
Organization administrators also see Add User Type and Edit Permissions for that person. Those open the membership tools for adding a role or changing what the person can do in this organization. The form opens over the directory. When you close it, you stay on the same list, search, and place you were viewing, and the list updates if anything changed.
Pending Users
Organization administrators see Pending Users when people have asked to join and are waiting for a decision. Each pending card shows the name, the Role Requested, and User Wrote when the person included a note.
Choose Approve to accept the membership. The person is notified. If this is their first organization, they receive sign-in instructions. If your organization is over its official license maximum, approving another official is blocked until you add licenses or reduce the official count. The license panel on the sidebar explains the current count.
Choose Reject to deny the request. You can type an optional reason that is included in the notification, then confirm Reject Registration.
The same approve and reject work also lives on Pending Registrations. Use either place. A decision in one updates the other.
Utilities
The gear button is labeled Utilities on larger screens. On a phone it is the same gear without the word. What you see depends on your role.
Contact Groups opens the groups you use to message several people at once.
User Map plots directory people on a map.
Print prepares a print view of the current list. Print does not appear in the mobile apps.
Export prepares a spreadsheet of the current list.
Import on Add New opens the spreadsheet walk-through for adding people. See how to import users from a spreadsheet.
Email list opens Copy email addresses so you can copy visible emails. Copy confirms with Copied. If nobody has a visible email, you see No email addresses are visible for this directory.
Download vCards saves contact files for the people in the current list.
Login Records is available to assignors and shows recent sign-ins.
Approval History and Delete History are available to organization administrators.
Help Center opens this article.
If the current list is empty, Export and Print tell you there is nothing to export or print.
Add people
Organization administrators see Add New above the list menu. It includes Users (the add-member form), Import (the spreadsheet walk-through), and Contact Group (the form to create a group). Users opens over the directory so you can add someone and return to the same list. Import opens Import Users. Existing groups stay under Contact Groups in Utilities. For the spreadsheet steps, see how to import users from a spreadsheet.
Work with several people at once
Organization administrators can select people with the checkbox on each card or row. Select all selects everyone already loaded on the screen, not people who have not scrolled into view yet. A bar stays at the bottom with the count, such as 3 selected.
Email opens a message addressed to the selected people. Readiness Status asks Update readiness? and lets you Set Ready or Set Not Ready for selected officials. Delete Users asks you to type DELETE N USERS (with the number of people you selected) before the memberships are removed. Future assignments for those people are declined automatically, and they are notified by email.
If you tap a bulk action with nobody selected, the page asks you to select at least one member first.
Licenses
On a larger screen, organization administrators see a User Licenses panel with the pricing group name and a line such as 12% : 6 of 50 licenses used. When the organization is at or over its official maximum, new official approvals stay blocked until you add licenses or an official membership is removed.
Helpful reminders
Available on the availability calendar is not the same as being listed here. The directory is the people in your organization. Eligibility for a game still depends on rank, age, groups, site rules, and availability together.
League Personnel are third-party league viewers. They are not organization administrators, even when an older screen used a different internal name for that role.
If you still see the older legacy desktop or laptop layout
On a computer or laptop, the page title is Members Directory and the list is a wide table, not cards. Above the table you see Displaying Directory: with a dropdown for the list you are viewing, such as All Officials, General Members, Assignors, Observers / Supervisors, System Administrators, League Personnel, Venue Personnel, Coaches, Athletic Directors, or GROUP: with a contact group name.
Directly under that dropdown is a letter row: A through Z, then ALL. Choose a letter to show people whose last names start with that letter. Choose ALL to remove the letter filter. There is no Search users box and no wildcard search on this layout. When the directory first loads without a letter filter, Horizon shows at most 50 people. The footer then reads Displaying only the first 50 members. and Please use the filters above the directory to display additional users. Use a letter or ALL to see more names.
A toolbar across the top holds Print, Export, vCards, Login Records, Add Users, Delete Users, Email Users, My Profile, Contact Groups, Map, and Email List when your role allows them. Add Users can open Add Individual Users or Import from Spreadsheet. Delete Users can also run Change Readiness for selected officials.
Select people with the checkboxes at the right end of each row, or use the select-all icons in the header. Then use Email Users, Change Readiness, or Delete Users from the toolbar. Change Readiness sets Ready or Not Ready. Delete Users asks you to type DELETE N USER(S) before Delete Now! runs.
In the left action column, assignors may see Simulate User for people below their permission level. Organization administrators also see Edit User Permissions and Add a Note. Everyone can use Download vCard on a row.
Pending membership approvals are not on this older directory page. Open Pending Registrations from Administrative Forms instead. There each row has Approve and Reject. Reject opens Rejection Reason: and finishes with Reject Registration.
Search users, infinite scroll, card and table views, Pending Users in the directory, and the Utilities gear belong to the New Horizon Experience in the apps. Who may open which lists, hidden contact details, and League Personnel as third-party viewers (not organization administrators) are the same on both layouts.