Verified Phone Numbers are used anytime the system needs to verify your identity. Most commonly, this is utilized anytime you need to recover your username or password if you've forgotten how to log in. Before the system allows you to reset your credentials, you will be required to receive a phone call and/or a text message at one of the Verified Phone Numbers you designated in your Personal Profile under the Security Settings tab.
How do I set up my verified phone numbers?
Setting up a verified phone number is something the system will walk you through during your initial setup. If you want to change this at any time, you may do so in your Personal Profile under the Security Settings tab.
Do I need more than 1 verified phone number?
Only one verified phone number is required. However, it is very risky to have only one. We strongly recommend having at least two, so you have a backup option available to you if you need to recover your username or password. Only your Verified phone numbers may be used to recover your username or password. If you only designate one number, that will be the only phone number you can use to recover your credentials.
Can I remove the reminder to verify a second number?
Unfortunately, no. Having only one verified phone number is acceptable, but it is risky. The reminder displayed in the Reminders box on your Members Home page cannot be suppressed and will always be displayed while you have only one verified phone number. The only way to remove the reminder message would be to verify a second phone number.