There are multiple ways to add users. You can add someone with the Add Users form, let people register themselves, or import people from a spreadsheet. Horizon needs a first name, last name, email address, and user type. After they are added, they receive an email with a temporary username and password. On first login they set a permanent password and complete their Personal Profile. If someone cannot find those credentials later, they use the forgotten password page.
1. Manual registration
Organization administrators add one person at a time. Open the Members Directory, choose Add New, then Users, or open Add Users. Complete the form. After you submit, that person receives login instructions by email.
2. Self registration
People can submit a registration request themselves. Give them the get started page and your organization number. After they register, an organization administrator approves or denies the request. If approved, they receive login instructions by email.
3. Spreadsheet import
On the Members Directory, open Add New and choose Import. You can also open User Management, then Utilities, then Import Users.
The New Horizon Experience imports Officials (or your organization's word for officials), Coach, Athletic Director, League Personnel, and location personnel when those memberships are used. Official rows use unused official licenses. Coach and Athletic Director need Use Teams (Feature #10). Download the template, fill the file, then preview. Rows that need a fix are left out until you correct them.
For the full walk-through, including welcome email, name order, email checks, Fix this, and How we read this file, see how to import users from a spreadsheet.
On the older legacy import page, the template still imports first name, last name, and email for licensed officials only. Other user types are added one at a time from Add Users on that older layout.
Need help with permission levels?
See user permissions for each permission level.