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How to override eligibility

Assign someone who is not eligible after you confirm the override.

How to override eligibility

Assign someone who does not qualify when you are sure you still want them on the game.

New Horizon Experience. This article describes the New Horizon Experience. In the Horizon WebRef mobile apps for Android and iOS, New Horizon is already what you see. On a computer or laptop, choose Try the New Horizon Experience from the banner or your account menu. You can switch back from that menu any time.

Both layouts are in use right now. In the Horizon WebRef mobile apps for Android and iOS you see the New Horizon Experience. On a computer or laptop, the older legacy layout stays until you choose Try the New Horizon Experience from the banner or your account menu. Match the steps to the screen in front of you. When a control or rule exists on only one layout, this article says so. The steps below start with the New Horizon Experience in the apps, then cover that older desktop or laptop layout.

This article is for assignors who open Assign on a game from Master Game Schedule. Officials who only work games do not use this path. Use it only when you have reviewed why the person is ineligible and still want to assign them. Horizon does not recommend overriding as a regular habit.


Available versus eligible

Available means only the availability calendar. Eligible means the person qualifies after all rules. Someone can be available and still not eligible. If you are not sure why they missed, read Why an official is not showing as eligible or available.


New Horizon Experience

Tap Assign on the game. Switch to the Ineligible list. The row shows why they are not eligible. Tap a why chip for Eligibility details if you want the full miss. Choose a position, then tap Assign. Horizon asks you to confirm. The assignment is marked as an override. If a block list would stop the assignment, Horizon asks before you ignore the block.

If the person is not on either list, a membership or setup rule is keeping them off this game. Open Eligibility details on people who are listed as ineligible, or review that person's profile and your organization rules.


If you still see the older legacy desktop or laptop layout

On desktop or laptop, assigning may still open in the older window. Choose Show Ineligible Officials in the top toolbar, then assign from that list and confirm the override. Use View Diagnostics if you need the exact rule before you override.

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