How to see who is available and who is eligible
Open Assign on a game to see who qualifies, then use availability only as one part of that result.
New Horizon Experience. This article describes the New Horizon Experience. You can follow these steps on a computer or in the Horizon WebRef mobile apps for Android and iOS.
This article is for officiating managers and schedulers and organization administrators filling a game from the Master Game Schedule. Officials who only work games do not open Assign unless they also assign. Use it when you want to know who you can put on a game, not only who marked a day on their calendar.
Watch the walkthrough
This video shows Assign first on a computer, then on a phone. Start with Eligible. Open Ineligible when you need the miss.
Available versus eligible
Available means only the availability calendar. Eligible means the person qualifies after all rules: rank, age, groups, block lists, site rules, and the calendar. The Eligible list is people who meet those rules. It is not the same as a list of everyone who is available that day.
Open Assign
On the Master Game Schedule, tap Assign on the game. The window opens with the game pinned at the top. Eligible and Ineligible buttons show counts. Start with Eligible for a fast scan: city, rating, ranking, season game count, and turnbacks sit in tiles. Availability is a color dot next to the name, not the reason they are on the list.
Switch to Ineligible only when you want to override or understand a miss. Tap a why chip for Eligibility details. You can also use Assign by official from Master Game Schedule utilities when you start with a person and a date range instead of a single game.
Linked games stay together. The person must be eligible for every game in the group (2 to 7 games). TBA listings let officials request a game; a request is not an assignment until you assign them.
If you still see the older layout
On the older desktop or laptop layout, open the Assign icon in the Action column on the Master Game Schedule. The window shows Eligible Officials first. That list is people who qualify, not only people who are available. Choose Show Ineligible Officials to see the rest, and View Diagnostics to read the miss. Use overrides sparingly from the Ineligible list.