Our development team and system engineers work daily to improve the system and release new features, functionality, and improved performance on the system. Although we are improving the system daily, we only have so many hands, and we have a finite limit to how much we can produce, so we must prioritize our developments accordingly. If you'd like to see a new feature or new functionality on the system that is outside of our current designs or intended operations, we offer options for submitting your suggestions to our development team:
New Feature Suggestions
New feature suggestions can be submitted to our development team at https://horizonwebref.com/new-features. New Feature Suggestions are free to submit and are directly received by our development team. With that being said, there are limitations to this:
Every suggestion is received and read by our development team.
Our development team will prioritize these suggestions at their discretion.
We do not provide detailed status updates. They are either completed, not completed, or rejected. You'll receive a notification if a suggestion is completed or rejected.
Some suggestions can be completed in a few days. Some may take years.
We may defer some suggestions while we wait to see if any other users or organizations are interested in that functionality
It may seem like the suggestion is not being heard, but rest assured we read and re-read every suggestion.
Although we love feature suggestions, not all of them will be incorporated, and we don't act on every suggestion. We love to hear your feedback, and we know that if you took the time to submit it, then it's likely very important to you. However, some suggestions may not be very popular across our entire ecosystem, or they may not be a good fit for our systems, in our opinion.
Custom-developed features may be available for development at an hourly billable fee of $400.00 USD per hour. The availability of this work would be at the discretion of our engineering team depending on the requested functionality, current workload & how/if the functionality fits with our overall system design intentions. Custom development can take anywhere from a few weeks to many months to be completed, depending on the scope of work. You can contact us to inquire about the costs and feasibility of custom development. Minimum development fees also apply.