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Resolving the No Assignable Positions error
Resolving the No Assignable Positions error

Details on how to fix your system setup to resolve this common scheduling error

Updated over a week ago

Encountering the "No Assignable Positions" error can be confusing for schedulers within officiating organizations. This error occurs when attempting to create assignments for a specific game type, but no positions have been created for the exact league and game code combination. It's important to understand that positions are specific to the precise league and game code, and a position created for a different league/game code cannot be used. In this article, we will provide a detailed explanation and step-by-step solution to help you understand and address this error effectively.

Understanding Position Specificity

Positions within our system are designed to be specific to the exact league and game code combination. This specificity ensures that the positions created accurately represent the duties for each game. For example, the position of "Referee" within the ABC Hockey League's U8 game level may differ from the position of "Referee" within the ABC Hockey League's U10 game level. They may have separate pay rates, settings, etc. Each league and game code combination requires its own set of positions.

"No Assignable Positions"

When encountering the "No Assignable Positions" error, it indicates that the administrator has not created any positions for the specific league and game code combination you are attempting to schedule. To address this error, officiating organization administrators must create positions for that precise combination. Let's illustrate this process with an example:

Example: You are trying to create assignments for the ABC Hockey League's U8 game level, but the "No Assignable Positions" error appears.

To resolve this error, officiating organization administrators can follow these steps:

  1. Log in to the subscription of your officiating organization.

  2. Navigate to Administrative Forms >> Add/Edit/Remove Official Positions.

  3. Identify the specific league and game code attached to the game you are creating assignments for (in this case, ABC Hockey League's U8 game level).

  4. Create at least one or more positions (e.g., Referee, Umpire, etc.) within the ABC Hockey League's U8 game level.

  5. Ensure that the positions created match the exact league and game code combination.

By carefully following these steps and creating positions specific to the league and game code combination, you will resolve the "No Assignable Positions" error.

Conclusion

Understanding the specificity of positions within our system is vital for resolving the "No Assignable Positions" error. Remember that positions are specific to the exact league and game code combination, and creating positions for a different league/game code will not work. By following the provided steps and creating positions tailored to the specific combination, you will successfully address the error and be able to create assignments without any issues. If further assistance is required, our support team is available to guide you through the process and answer any additional questions you may have.

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