New Horizon Experience. This article describes the New Horizon Experience. In the Horizon WebRef mobile apps for Android and iOS, New Horizon is already what you see. On a computer or laptop, choose Try the New Horizon Experience from the banner or your account menu. You can switch back from that menu any time.
This article covers Members Home in HorizonWebRef - the landing page you see after you sign in to an organization.
It applies to signed-in members of that organization, including officials, assignors, coaches, observers, and organization administrators. Use it when you want a quick picture of your season, the current organization note, reminders that need action, or a shortcut into schedule, availability, profile, and other everyday tools. If you are not signed in, this page is not available.
Both layouts are in use right now. In the Horizon WebRef mobile apps for Android and iOS you see the New Horizon Experience. On a computer or laptop, the older legacy layout stays until you choose Try the New Horizon Experience from the banner or your account menu. Match the steps to the screen in front of you. When a control or rule exists on only one layout, this article says so. The steps below start with the New Horizon Experience in the apps, then cover that older desktop or laptop layout.
Open Members Home
Sign in to HorizonWebRef and open Home from the menu. On a phone in New Horizon, the bottom bar also has Home, Schedule, Availability, and Directory. If you belong to more than one organization, switch to the organization you want before you rely on the message, reminders, or shortcuts.
On a computer, the same screen uses the wider layout. The greeting and season snapshot sit at the top. Organization messages, reminders, shortcuts, and the discussion forum share the rest of the page.
Welcome and season snapshot
The welcome card greets you with Hello and your name, then shows Next milestone and how many games you still need. When you cross a level, you may see Level-Up next to that progress. The snapshot card next to it shows season counts and how long you have been a member.
Officials and other members see Games This Season and Total Games, plus Member Since and Years of Service. A Milestone badge appears on selected service anniversaries. Assignors see Assigned Games and Games This Season instead of lifetime totals. Nested tiles inside the snapshot do not change the overall card.
Organization messages
Officials see the latest note under Organization Messages. Older notes stay in history; Home keeps the current one in front so you do not have to scroll past earlier posts. If nothing is posted, the card says nothing posted. Organization administrators who can post add a note with New Message from the header or the empty card.
When you compose, type a subject, choose Priority of Normal or HIGH - Read Receipt Required, write the body, and choose Create Message. A standard message stays on Home until a newer one replaces it. A high-priority message must be read and acknowledged before you can continue into the rest of the organization. Only the organization's System Owner can publish, edit, or delete those posts from the organization-message tools. The System Owner is designated on System Settings.
You can Like the current message. If you posted it (or you are the primary administrator), you can Delete Message. That confirm says Delete Message? and This cannot be undone. Deleting a message cannot be undone.
On a phone, a short preview opens the full message. On a larger screen, the full message is already on the card. The administrators list and shortcut cards stay on a larger screen; they are not on the phone layout.
Print the current message
On a desktop or laptop browser, use Print on the Organization Messages bar to open a printable page with a short Horizon header, your organization name, and the current message. Print is hidden in the Horizon WebRef mobile apps. If a pop-up is blocked, allow pop-ups for this site and try again.
Reminders
The Reminders card lists items that still need your attention. Use Refresh (the circular arrow) when you want a current count. Open a category to see Reminder Details. Some actions ask you to Choose an Option, such as View Request or Reject.
A common example is a turnback request. Reject asks Deny Request? and explains that this will deny the request, dismiss the reminder, and notify the person who asked. Confirm with Deny Request. That cannot be undone. When nothing is waiting, the card says You've done it all.
Reminders appear on their own when something in your organization needs you. There is nothing to turn on. The categories you see depend on your role: an official might see an unaccepted assignment or a game today, while an assignor might see a turnback request or unpublished games.
Discussion forum and shortcuts
When your organization uses the discussion forum, the Discussion Forum card shows recent topics. Open a topic with View Discussion, or choose Start a Topic to begin a New Discussion Topic. Officials see the officials list. Assignors and organization administrators who can also see team discussions get a Team Personnel tab when teams are in use. If the forum is off for your organization, this card does not appear. Organization administrators turn the forum on in System Settings.
On a larger screen, the Settings card offers shortcuts into Master Schedule or My Schedule, Availability, Profile, and Contacts, plus Settings when that applies to you. The Organization Administrators card lists people who administer the organization. Use Send Email next to a name to write them. Those two cards stay on a larger screen; on a phone, open the same destinations from the menu or the bottom bar.
Assignors and some organization administrators also see a subscription or balance alert when a renewal or amount due applies. Pay Now opens the payment page. Those alerts appear only when they apply to your role and organization.
If something looks empty
If you do not see an organization message, nothing current is posted for your role. If reminders say you have done it all, there is nothing waiting. Shortcuts, the forum, subscription alerts, and the administrators list that do not apply to your role or organization settings simply do not appear.
If you still see the older legacy desktop or laptop layout
On a computer or laptop, Members Home still opens from Members Home in the top navigation after you sign in. You see a two-panel layout instead of cards. Reminders is on the left. Message from the Administrator is on the right, with the current note, the poster name, and the posted date and time.
On a desktop or laptop browser, open the small icon menu on the message header bar for Print or Print Message. That opens a printable page of the current message. If nothing opens, allow pop-ups for the site and try again. The primary administrator also sees New Message, New Priority Message, and Delete in that menu.
Below the main panels you may see Today's News: Top Stories when your profile has a news source, and your organization's public forum with Start New Message and Search. Schedule, availability, profile, and contacts stay in the top navigation. They are not shortcut tiles on this older page.
The welcome card, season snapshot, shortcut cards, Organization Messages heading, and Refresh on reminders belong to the New Horizon Experience in the apps. High-priority messages still require acknowledgment on both layouts before you can continue.