Administration | Horizon Help Center

Features

Simulation Mode

How to login to a user's account to see what they see

Written by Support Agent
Updated over a week ago

Public Game Schedule

Making your game schedule publicly visible

Written by Support Agent
Updated over a week ago

Block Systems

Blocking teams, locations, leagues, and more to prevent scheduling

Written by Support Agent
Updated over a week ago

Contact Group Restrictions

Restricting game levels to only certain user groups

Written by Support Agent
Updated over a week ago

How to use Auto-Assign

Allowing the system to automatically create your assignments

Written by Support Agent
Updated over a week ago

Mileage Calculation System

How to calculate mileage and perform reimbursements

Written by Support Agent
Updated over a week ago

TBA System

Solicit assignment requests from officials for specific games

Written by Support Agent
Updated over a week ago

Game Linking System

Connecting & assigning multiple games at once

Written by Support Agent
Updated over a week ago

Evaluations & Ratings Systems

Available features to evaluate and rate your officials performance

Written by Support Agent
Updated over a week ago

Game Structure & Fees

What are Locations?

Determining the location where you games will take place

Written by Support Agent
Updated over a week ago

What are Teams?

Setting up and designating your teams for scheduling

Written by Support Agent
Updated over a week ago

What are Leagues?

Designating the governing body for your games

Written by Support Agent
Updated over a week ago

What are Game Codes?

Designating the types of game levels you'll be scheduling

Written by Support Agent
Updated over a week ago

What are Positions?

How to create or edit fees & duties for game assignments

Written by Support Agent
Updated over a week ago

Setting up qualifications

How to determine if a user is eligible for a game level

Written by Support Agent
Updated over a week ago

How to edit game fees

Adjusting your fees on your game assignments

Written by Support Agent
Updated over a week ago

How to set up scheduling fees

Charging assigning, association, or scheduling fees

Written by Support Agent
Updated over a week ago

How to setup Experience-Based Pay Structures

Paying your officials based on experience level instead of by game level

Written by Support Agent
Updated over a week ago

Users

How to create Contact Groups

Creating sub-groups of officials within your organization

Written by Support Agent
Updated over a week ago

Determine why a user account is inactive

Determining what's required from a user to reactivate their user account

Written by Support Agent
Updated over a week ago

How to add users

Adding new users to your officiating organization

Written by Support Agent
Updated over a week ago

User Permissions

A detailed explanation of available user permission and security levels

Written by Support Agent
Updated over a week ago

How to edit a user's permissions

View and edit a user's permission within an organization

Written by Support Agent
Updated over a week ago

How to add another administrator

Providing another user with administrator permissions

Written by Support Agent
Updated over a week ago

Can administrators resend a user's welcome email?

Options if a user lost or can't find their initial login email

Written by Support Agent
Updated over a week ago

Subscription Settings

Can I reset or recalculate the game counters?

These counters are automatically calculated

Written by Support Agent
Updated over a week ago

How do I change the "current season"?

Controlling when the software will roll over to a new season

Written by Support Agent
Updated over a week ago

Sports Engine Integration

Getting Started with Sports Engine Integration

Setting up SportsEngine import operations

Written by Support Agent
Updated over a week ago

Setting Up Sports Engine Integration

Step 1: How to connect to SportsEngine

Written by Support Agent
Updated over a week ago

Importing Games from Sports Engine

Step 2: Performing an import from SportsEngine

Written by Support Agent
Updated over a week ago

Policies

How long will my game information be retained?

Details on our Data Retention Policies

Written by Support Agent
Updated over a week ago

Add-On Services

Custom SMS Text Messaging Add-On Pricing

If you want to send your own custom text messages

Written by Support Agent
Updated over a week ago

Available Add-On Services

Additional extra services that can be purchased beyond our standard subscriptions

Written by Support Agent
Updated over a week ago

How to purchase Add-On User Licenses

Details about adding more user licenses to your subscription

Written by Support Agent
Updated over a week ago

Extended Archiving Add-On Service

Options for retaining your subscription data longer than our normal timeframes

Written by Support Agent
Updated over a week ago