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Managing your group subscription for your officiating organization

Administration

How to login to a user's account to see what they see

Simulation Mode

Making your game schedule publicly visible

Public Game Schedule

Blocking teams, locations, leagues, and more to prevent scheduling

Block Systems

Restricting game levels to only certain user groups

Contact Group Restrictions

Allowing the system to automatically create your assignments

How to use Auto-Assign

How to calculate mileage and perform reimbursements

Mileage Calculation System

Solicit assignment requests from officials for specific games

TBA System

Connecting & assigning multiple games at once

Game Linking System

Available features to evaluate and rate your officials performance

Evaluations & Ratings Systems

Features

Determining the location where you games will take place

What are Locations?

Setting up and designating your teams for scheduling

What are Teams?

Designating the governing body for your games

What are Leagues?

Designating the types of game levels you'll be scheduling

What are Game Codes?

How to create or edit fees & duties for game assignments

What are Positions?

How to determine if a user is eligible for a game level

Setting up qualifications

Adjusting your fees on your game assignments

How to edit game fees

Charging assigning, association, or scheduling fees

How to set up scheduling fees

Paying your officials based on experience level instead of by game level

How to setup Experience-Based Pay Structures

Game Structure & Fees

Creating sub-groups of officials within your organization

How to create Contact Groups

Determining what's required from a user to reactivate their user account

Determine why a user account is inactive

Adding new users to your officiating organization

How to add users

A detailed explanation of available user permission and security levels

User Permissions

View and edit a user's permission within an organization

How to edit a user's permissions

Providing another user with administrator permissions

How to add another administrator

Options if a user lost or can't find their initial login email

Can administrators resend a user's welcome email?

Users

These counters are automatically calculated

Can I reset or recalculate the game counters?

Controlling when the software will roll over to a new season

How do I change the "current season"?

Subscription Settings

Setting up SportsEngine import operations

Getting Started with Sports Engine Integration

Setting Up Sports Engine Integration

Step 2:  Performing an import from SportsEngine

Importing Games from Sports Engine

Sports Engine Integration

How long will my game information be retained?

Policies

If you want to send your own custom text messages

Custom SMS Text Messaging Add-On Pricing

Additional extra services that can be purchased beyond our standard subscriptions

Available Add-On Services

Details about adding more user licenses to your subscription

How to purchase Add-On User Licenses

Options for retaining your subscription data longer than our normal timeframes

Extended Archiving Add-On Service

Add-On Services

Member Login

Username/Password Recovery

User Registration

Contact Support

Find answers and get help from Intercom Support and Community Experts

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