Administration
Managing your group subscription for your officiating organization
59 articles
Simulation ModeHow to login to a user's account to see what they see
Public Game ScheduleMaking your game schedule publicly visible
Block SystemsBlocking teams, locations, leagues, and more to prevent scheduling
Contact Group RestrictionsRestricting game levels to only certain user groups
How to use the Auto-Assign featureAllowing the system to automatically create your assignments
Mileage Calculation SystemHow to calculate mileage and perform reimbursements
TBA SystemSolicit assignment requests from officials for specific games
Game Linking SystemConnecting & assigning multiple games at once
Evaluations & Ratings SystemsAvailable features to evaluate and rate your officials performance
Controlling the Message from the AdministratorUsing and controlling the main welcome message for officials.
How to upload videosAdding videos to the video library
Calculating evaluation ratings and rankingsDetails about the calculations performed by the evaluation systems
Incident Reporting SystemDetails about the Incident Reporting software feature
Custom Profile FieldsEnhancing user information using custom data fields
Annual Policy FeatureHow to create am organization policy for referees and umpires
Age-Based Scheduling RestrictionsHow to setup age-based scheduling restrictions
Manual Ranking SystemTailoring assignments based on an official's numerical rank hierarchy
Auto-Decline SystemDetails about the optional automatic decline feature
Documents SectionDetails on using and managing the Documents sharing features
Prospective Officials DatabaseDetails about tracking and evaluating future members
What are Locations?Determining the location where you games will take place
What are Teams?Setting up and designating your teams for scheduling
What are Leagues?Designating the governing body for your games
What are Game Codes?Designating the types of game levels you'll be scheduling
What are Positions?How to create or edit fees & duties for game assignments
Setting up qualificationsHow to determine if a user is eligible for a game level
How to edit game feesAdjusting your fees on your game assignments
How to set up scheduling feesCharging assigning, association, scheduling, processing, or administrative fees
How to setup Experience-Based Pay StructuresPaying your officials based on experience level instead of by game level
Understanding Position Fees & DeductionsDetails on the billable fee, deductions, and net pay fields within Positions
How to create Contact GroupsCreating sub-groups of officials within your organization
Determine why a user account is inactiveDetermining what's required from a user to reactivate their user account
How to add usersAdding new users to your officiating organization
User PermissionsA detailed explanation of available user permission and security levels
How to edit a user's permissionsView and edit a user's permission within an organization
How to add another administratorProviding another user with administrator permissions
Can administrators resend a user's welcome email?Options if a user lost or can't find their initial login email
User Profile Updates by AdministratorsDetails on policies and limitations while performing profile updates via Simulation Mode
How to remove or delete users and membersAdministrator instructions for deleting, removing, and deactivating user accounts
Can I reset or recalculate the game counters?These counters are automatically calculated
How do I change the "current season"?Controlling when the software will roll over to a new season
How do I change the color of the software?Details about changing software colors
Setting Custom Game ID NumbersChoosing and managing your own identification numbers for games.
Can I pay my subscription renewal in a foreign currency or by wire transfer?
Do I need to renew my subscription to schedule future games?Details about subscription renewals
Should you purchase multiple subscriptions or consolidate into one subscription?Details about purchasing separate subscriptions or combining into a single subscription
Understanding Subscription Start Dates and TimingDetails about subscription terms and timing
How to Purchase a New Organization SubscriptionInstructions for setting up and creating a new officiating organization
How Long Does It Take to Set Up a New Organization Subscription?Details about setting up a new subscription
How Add-On License Pricing Works for Multi-Year SubscriptionsDetails about calculating Add-On License pricing for multi-year subscriptions
Custom SMS Text Messaging Add-On PricingIf you want to send your own custom text messages
Available Add-On ServicesAdditional extra services that can be purchased beyond our standard subscriptions
How to purchase Add-On User LicensesDetails about adding more user licenses to your subscription
Extended Archiving Add-On ServiceOptions for retaining your subscription data longer than our normal timeframes
Extra Document Storage SpaceOptions for additional add-on storage space