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Administration
Managing your group subscription for your officiating organization
35 articles in this collection
Written by
Support Agent
Features
Simulation Mode
How to login to a user's account to see what they see
Written by
Support Agent
Updated over a week ago
Public Game Schedule
Making your game schedule publicly visible
Written by
Support Agent
Updated over a week ago
Block Systems
Blocking teams, locations, leagues, and more to prevent scheduling
Written by
Support Agent
Updated over a week ago
Contact Group Restrictions
Restricting game levels to only certain user groups
Written by
Support Agent
Updated over a week ago
How to use Auto-Assign
Allowing the system to automatically create your assignments
Written by
Support Agent
Updated over a week ago
Mileage Calculation System
How to calculate mileage and perform reimbursements
Written by
Support Agent
Updated over a week ago
TBA System
Solicit assignment requests from officials for specific games
Written by
Support Agent
Updated over a week ago
Game Linking System
Connecting & assigning multiple games at once
Written by
Support Agent
Updated over a week ago
Evaluations & Ratings Systems
Available features to evaluate and rate your officials performance
Written by
Support Agent
Updated over a week ago
Game Structure & Fees
What are Locations?
Determining the location where you games will take place
Written by
Support Agent
Updated over a week ago
What are Teams?
Setting up and designating your teams for scheduling
Written by
Support Agent
Updated over a week ago
What are Leagues?
Designating the governing body for your games
Written by
Support Agent
Updated over a week ago
What are Game Codes?
Designating the types of game levels you'll be scheduling
Written by
Support Agent
Updated over a week ago
What are Positions?
How to create or edit fees & duties for game assignments
Written by
Support Agent
Updated over a week ago
Setting up qualifications
How to determine if a user is eligible for a game level
Written by
Support Agent
Updated over a week ago
How to edit game fees
Adjusting your fees on your game assignments
Written by
Support Agent
Updated over a week ago
How to set up scheduling fees
Charging assigning, association, or scheduling fees
Written by
Support Agent
Updated over a week ago
How to setup Experience-Based Pay Structures
Paying your officials based on experience level instead of by game level
Written by
Support Agent
Updated over a week ago
Users
How to create Contact Groups
Creating sub-groups of officials within your organization
Written by
Support Agent
Updated over a week ago
Determine why a user account is inactive
Determining what's required from a user to reactivate their user account
Written by
Support Agent
Updated over a week ago
How to add users
Adding new users to your officiating organization
Written by
Support Agent
Updated over a week ago
User Permissions
A detailed explanation of available user permission and security levels
Written by
Support Agent
Updated over a week ago
How to edit a user's permissions
View and edit a user's permission within an organization
Written by
Support Agent
Updated over a week ago
How to add another administrator
Providing another user with administrator permissions
Written by
Support Agent
Updated over a week ago
Can administrators resend a user's welcome email?
Options if a user lost or can't find their initial login email
Written by
Support Agent
Updated over a week ago
Subscription Settings
Can I reset or recalculate the game counters?
These counters are automatically calculated
Written by
Support Agent
Updated over a week ago
How do I change the "current season"?
Controlling when the software will roll over to a new season
Written by
Support Agent
Updated over a week ago
Sports Engine Integration
Getting Started with Sports Engine Integration
Setting up SportsEngine import operations
Written by
Support Agent
Updated over a week ago
Setting Up Sports Engine Integration
Step 1: How to connect to SportsEngine
Written by
Support Agent
Updated over a week ago
Importing Games from Sports Engine
Step 2: Performing an import from SportsEngine
Written by
Support Agent
Updated over a week ago
Policies
How long will my game information be retained?
Details on our Data Retention Policies
Written by
Support Agent
Updated over a week ago
Add-On Services
Custom SMS Text Messaging Add-On Pricing
If you want to send your own custom text messages
Written by
Support Agent
Updated over a week ago
Available Add-On Services
Additional extra services that can be purchased beyond our standard subscriptions
Written by
Support Agent
Updated over a week ago
How to purchase Add-On User Licenses
Details about adding more user licenses to your subscription
Written by
Support Agent
Updated over a week ago
Extended Archiving Add-On Service
Options for retaining your subscription data longer than our normal timeframes
Written by
Support Agent
Updated over a week ago