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How to view Payment Details

Open a payment to see amounts, adjustments, and related Payment Center details.

New Horizon Experience. This article describes the New Horizon Experience, which is available now. As of September 28, 2026, New Horizon is the default starting point on a computer or laptop. In the Horizon WebRef mobile apps for Android and iOS, New Horizon is already what you see. If you still have the older layout, choose Switch to New Horizon from the banner or your account menu. You can switch back to Legacy Horizon from that menu any time during the transition.

This article covers Payment Details opened from Payment Center (Direct Deposit).


Open Payment Details from Members Home

Start from Members Home after you sign in. On a phone, open the side menu first whenever a step mentions the menu.

In the side menu, open Payments, then choose Direct Deposit to open Payment Center. (Direct Deposit appears for U.S. officials when Payment Center is available.)

Open a payroll or adjustment payment from your Payment Center history. Choose Payment Details for that payment. The details screen shows the date and time, type, amounts, and any adjustments applied.


When you do not see Direct Deposit or Payment Details

Payment Details opens from a payment inside Payment Center. Payments → Direct Deposit is for U.S. officials when Payment Center is available to your organization. If Direct Deposit is missing, Payment Center is not offered for your role or country setup.

Organization administrators: Payment Center enrollment and payout setup are managed through your organization's Payments / Direct Deposit tools and Horizon billing configuration - not a single Features & Settings toggle. Members who receive Payment Center payouts open Direct Deposit, then open a payment to see Payment Details. Bank-only activity may not offer Payment Details.


Read adjustments and fees

Adjustments list who applied them and the description. When a Horizon Payment Center service fee applies, it appears with the other line items so you can see what changed the final amount.


If you still see the older layout

On a computer or laptop, the older legacy layout appears only if you switched back to Legacy Horizon. Choose Switch to New Horizon from the banner or your account menu to return. Menu names may sit under Administrative Forms or the classic side menu. The jobs you can do on the page stay the same.

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