How to make a canceled game billable or payable

Cancelled games are usually left off payroll and billing. You can still turn one game on for pay and billing, or make every cancelled game payable by default.

New Horizon Experience. This article describes the New Horizon Experience, which is available now. As of September 28, 2026, New Horizon is the default starting point on a computer or laptop. In the Horizon WebRef mobile apps for Android and iOS, New Horizon is already what you see. If you still have the older layout, choose Switch to New Horizon from the banner or your account menu. You can switch back to Legacy Horizon from that menu any time during the transition.

By default, a cancelled game is not billable to teams or leagues and not payable to officials. Most organizations leave that default in place and only make an individual game billable or payable after a rainout or a late cancellation. Organization administrators can also turn on a System Settings feature so all cancelled games stay payable by default.

Make every cancelled game payable (Feature #41)

If you want cancelled games to stay payable and billable unless you change a game by hand, an organization administrator opens System Settings, goes to Features & Settings, and turns on #41 Always Pay for Cancelled Games.

System Settings Features on a phone. An orange outline marks Feature #41 Always Pay for Cancelled Games, which is Off.

System Settings Features on a computer. An orange outline marks Feature #41 Always Pay for Cancelled Games, which is Off.

Leaving Feature #41 Off is the usual choice. The rest of this article shows how to make one cancelled game billable and payable when that feature is Off.

1. Cancel the game first

The game must already be cancelled. On Master Game Schedule, use Cancel for that contest. For the cancel steps, see How to cancel games.

2. Show cancelled games in Filters

Master Filters hide cancelled games by default. Open Filters (the funnel on a phone, or Filters on a computer), set Status to Cancelled only, then choose Apply Filters.

Master Game Schedule Filters on a phone. An orange outline marks Status set to Cancelled only.

Master Game Schedule Filters on a computer. An orange outline marks Status set to Cancelled only.

After you apply that filter, cancelled games appear with a red Cancelled badge. Snapshot chips such as 1 cancelled can also open the same Cancelled only view.

Master Game Schedule on a phone showing a cancelled game. An orange outline marks the cancelled snapshot chip.

Master Game Schedule on a computer showing cancelled games. An orange outline marks the cancelled snapshot chip.

3. Open Edit fees on an assignment

On the cancelled game, open the menu on any assigned official and choose Edit fees. On a phone, tap the official on the card, then Edit fees. You only need to do this once for the billable override — not on every assignment.

Master Game Schedule on a computer. An orange outline marks Edit fees in the official assignment menu on a cancelled game.

4. Mark the game billable despite cancellation

On Edit fees / Adjust Game Fees, select Make game billable despite cancellation, adjust fees if you need to, then save. That checkbox applies to every assignment on the game. If you change dollar amounts, change them on each assignment separately.

Adjust Game Fees on a phone. An orange outline marks Make game billable despite cancellation.

Edit fees on a computer. An orange outline marks Make game billable despite cancellation.

After you save, fees and payments for that cancelled game can appear on payroll and billing reports. For more on fee setup, see How to set up scheduling fees.

If you still see the older layout

On a computer or laptop, New Horizon is the default starting point as of September 28, 2026. The older legacy layout appears only if you switched back to Legacy Horizon. Choose Switch to New Horizon from the banner or your account menu to return. On that older layout, organization administrators still use System Settings Feature #41 for all cancelled games. For one game, show cancelled games in the schedule filters, open the Edit Fees icon on an assignment, and mark the game billable on that page.