Usernames & Passwords
Help with obtaining, managing, and resetting your login credentials
11 articles
How to reset your username/passwordRecovering your user account when you can't login
How do I get my initial username & password?Obtaining your login credentials for the first time
How do I customize my username or password?Customizing your username or password
How to choose a safe passwordKeep your user account protected
How to use Multi-Factor AuthenticationDetails about using the optional Authentication PIN system
What is my authentication pin?Using and finding your 6-digit authentication pin
How to access my username or passwordUsernames and passwords are irreversibly encrypted
Failed login notification. What should I do?Steps to take to protect your user account
How to activate my user accountActivating and setting up your user account
I have been locked out, what do I do?Details about login security lock outs.
Why does the software think I'm a robot?How the system protects against automated attacks