HorizonWebRef.com

Recovering your user account when you can't login

How to reset your username/password

Obtaining your login credentials for the first time

Details about using the optional Authentication PIN system

Using and finding your 6-digit authentication pin

Usernames and passwords are irreversibly encrypted

Steps to take to protect your user account

Activating and setting up your user account

Help with obtaining, managing, and resetting your login credentials

Find answers and get help from Intercom Support and Community Experts

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