HorizonWebRef.com

How to manage email and other notifications from the software

Emails & Notifications

Prevent your notifications from being blocked or marked as spam

Sending an email message to one of your contact groups

Resolving delivery failures to your email address

Options for unsubscribing from email notifications

If the sender's name appears incorrect, you may be overriding this on your device

How to whitelist our emails with Hotmail or Outlook webmail services

Details on how to resolve blank email messages

Text message notifications are OFF by default.

Customize your notification delivery time

A list of mobile carriers that can receive text message notifications

If your mobile carrier is not supported, there may still be other options

Details on steps to resolve text message notification delivery issues

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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