Emails & Notifications
How to manage email and other notifications from the software
13 articles
How to whitelist our emailsPrevent your notifications from being blocked or marked as spam
How to email a contact groupSending an email message to one of your contact groups
Emails Stopped. What do I do?Resolving delivery failures to your email address
Can I stop receiving email notifications?Options for unsubscribing from email notifications
Why do all my emails say they are from the same person?If the sender's name appears incorrect, you may be overriding this on your device
Troubleshooting Outlook or Hotmail Email DeliveryHow to whitelist our emails with Hotmail or Outlook webmail services
Why do email messages appear blank?Details on how to resolve blank email messages
Common Email NotificationsA list of the most common email notifications from the software
How to opt-in or out of text message notificationsText message notifications are OFF by default.
How do I change the time text messages are sent?Customize your notification delivery time
What mobile carriers do you support for free text messaging?A list of mobile carriers that can receive text message notifications
My mobile carrier is not supported. What can I do?If your mobile carrier is not supported, there may still be other options
Troubleshooting Text Message DeliveryDetails on steps to resolve text message notification delivery issues