Go to HorizonWebRef.com
All Collections
Emails & Notifications
Emails & Notifications
How to manage email and other notifications from the software
9 articles in this collection
Written by
Support Agent
How to whitelist our emails
Prevent your notifications from being blocked or marked as spam
Written by
Support Agent
Updated over a week ago
Can I stop receiving email notifications?
Options for unsubscribing from email notifications
Written by
Support Agent
Updated over a week ago
Emails Stopped. What do I do?
Resolving delivery failures to your email address
Written by
Support Agent
Updated over a week ago
How do I change what time text messages are sent?
Customize your notification delivery time
Written by
Support Agent
Updated over a week ago
What mobile carriers do you support for free text messaging?
A list of mobile carriers that can receive text message notifications
Written by
Support Agent
Updated over a week ago
My mobile carrier is not supported. What can I do?
If your mobile carrier is not supported, there may still be other options
Written by
Support Agent
Updated over a week ago
How to email a contact group
Sending an email message to one of your contact groups
Written by
Support Agent
Updated over a week ago
Why do all my emails say they are from the same person?
If the sender's name appears incorrect, you may be overriding this on your device
Written by
Support Agent
Updated over a week ago
Troubleshooting Outlook or Hotmail Email Delivery
How to whitelist our emails with Hotmail or Outlook webmail services
Written by
Support Agent
Updated over a week ago