Emails & Notifications
How to manage email and other notifications from the software
16 articles
- How to whitelist our emailsPrevent your notifications from being blocked or marked as spam
- How to compose and send emailWrite messages to people in your organization, choose recipients, and watch delivery progress.
- How to manage Contact GroupsBuild reusable lists of people for messaging and targeting.
- How to email a contact group or OfficialsSend one message to Officials, Coaches, or a contact group from Compose Email, or start from the Members Directory.
- Emails Stopped. What do I do?Resolving delivery failures to your email address
- Can I stop receiving email notifications?Options for unsubscribing from email notifications
- Why do all my emails say they are from the same person?If the sender's name appears incorrect, you may be overriding this on your device
- Troubleshooting Outlook or Hotmail Email DeliveryHow to whitelist our emails with Hotmail or Outlook webmail services
- Why do email messages appear blank?Details on how to resolve blank email messages
- Common Email NotificationsA list of the most common email notifications from the software
- Email Suppression ListsDetails about email suppression and how to resolve it
- How to opt-in or out of text message notificationsChoose Email-to-SMS, stop free texts, or set up Premium SMS for real assignment texts.
- How do I change the time text messages are sent?Set quiet hours for assignment texts, and understand Email-to-SMS delays vs Premium SMS.
- Which carriers still support free Email-to-SMS text messaging?Free Email-to-SMS carrier gateways are shrinking; major US carriers retired theirs. Premium SMS and push are alternatives.
- My mobile carrier is not supported. What can I do?If your mobile carrier is not supported, there may still be other options
- Troubleshooting text message deliverySteps to resolve text message notification delivery issues, plus Premium SMS and push alternatives.